Privacy Policy
Effective Date: [January 12, 2025]
At Raja Vape ("we," "our," "us"), your privacy is of the utmost importance. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website www.rajavape.com ("Site") or make purchases from our online store. By accessing or using our Site and services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of information to provide you with a better experience and to run our business efficiently. The information we collect includes:
a. Personal Information
- Information You Provide: When you register on our Site, place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, postal address, phone number, and payment information.
- Account Information: If you create an account with us, additional information such as your username, password, and order history may be collected.
b. Non-Personal Information
- Technical Data: We collect information automatically from your device when you visit our Site, including your IP address, browser type, device type, operating system, and browsing behavior (e.g., pages visited, time spent on pages).
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your user experience, analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Process Transactions: Fulfill your orders, manage billing and payments, and send you updates regarding your order status.
- To Provide and Improve Our Services: Personalize your experience, respond to your customer service requests, and enhance our website content and functionality.
- Marketing and Communication: Send you updates, promotional offers, newsletters, and other communications related to Raja Vape. You may opt out of these communications at any time by following the unsubscribe instructions provided in the emails.
- Analytics and Research: Monitor and analyze usage and trends to improve our Site, products, and services.
- Legal Obligations and Compliance: Ensure compliance with applicable laws and regulations and protect our rights.
3. Sharing Your Information
We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us with website operations, payment processing, order fulfillment, marketing, data analytics, and other business functions. These providers are required to protect your information and only use it in accordance with our instructions.
- Legal Compliance and Protection: If required by law or if we believe that disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your information.
4. Data Security
We take data security seriously and implement reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When the information is no longer needed, we will dispose of it securely.
6. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you.
- Correction: Request that we correct or update any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to any applicable legal restrictions.
- Opt-Out: Opt out of marketing communications by following the instructions in the communication or contacting us directly.
To exercise any of these rights, please contact us at support@rajavape.com.
7. Children’s Privacy
Our Site is not intended for use by individuals under the legal age to purchase vaping products (21 years of age or older in the United States). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.
8. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. International Data Transfers
If you are accessing our Site from outside the United States, please note that your information may be transferred to, stored, and processed in the United States, where data protection regulations may differ from those in your country. By using our Site, you consent to the transfer of your information to the United States.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Site following the posting of changes constitutes your acceptance of the revised Privacy Policy.
